Privacy Policy
Last Updated: June 2026
At Cherche ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment providers)
Technical Information
IP address
Browser type and version
Device information
Website usage and browsing behavior
Cookies and similar tracking technologies
Order Information
Products purchased
Transaction details
Order history
Customer support communications
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our products, services, and website experience
Detect and prevent fraud or unauthorized transactions
Comply with legal and regulatory requirements
Send promotional emails, offers, and updates (only where permitted by law)
3. Sharing of Information
We do not sell or rent your personal information
We may share your information with trusted third parties, including:
Payment processing providers
Shipping and logistics partners
Website hosting and technology providers
Marketing and analytics service providers
Government authorities or law enforcement agencies when legally required
All such parties are required to handle your information securely and only for legitimate business purposes
4. Payment Security
All payment transactions are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, banking, or UPI credentials on our servers
5. Cookies
Our website may use cookies and similar technologies to:
Remember your preferences
Improve website functionality
Analyze website traffic
Deliver relevant advertisements
You may disable cookies through your browser settings; however, some features of the website may not function properly
6. Data Retention
We retain your information only for as long as necessary to:
Fulfill orders
Provide customer support
Meet legal, accounting, and regulatory obligations
Resolve disputes and enforce our policies
7. Your Rights
Subject to applicable laws, including the Digital Personal Data Protection Act, 2023, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Raise concerns regarding the processing of your personal data
To exercise any of these rights, please contact us using the details below
8. Data Security
Subject to applicable laws, including the Digital Personal Data Protection Act, 2023, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Raise concerns regarding the processing of your personal data
To exercise any of these rights, please contact us using the details below
9. Third-Party Services
We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security
10. Children's Privacy
Our website and products are not intended for individuals under the age of 18 years. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of such third-party platforms
We encourage users to review their privacy policies before sharing personal information
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date
Continued use of our website after such changes constitutes acceptance of the revised Privacy Policy
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Cherche
Email: support@thecherche.com
By using our website, you acknowledge that you have read and understood this Privacy Policy